Platform Service Terms
Before you click to agree to these terms in the process of participating in this project or opening this project, you should read these terms carefully. Please be sure to read carefully and fully understand the contents of each clause, especially the clauses that exempt or limit liability, applicable laws and dispute resolution clauses. Terms that exclude or limit liability will be underlined in bold and you should read them carefully. If you have any questions about these terms, you can consult the platform customer service or your account manager.
Platform Service Terms
March 2022 version
Effective Date: March 28, 2022
1.1. Welcome to GLOBAL U SHOPPING International Platform, also known as GLOBAL U SHOPPING International Platform (hereinafter referred to as "this project" or "SIP"). SIP is an additional service provided by the GLOBAL U SHOPPING platform to qualified sellers in accordance with the GLOBAL U SHOPPING International Platform Terms of Service (hereinafter referred to as "SIP Terms" or "the Terms"). In this project, the seller authorizes and entrusts GLOBAL U SHOPPING In the name of the seller, open and operate SIP affiliated stores (as defined below) on the site designated by the GLOBAL U SHOPPING platform and sell the seller's products, including but not limited to various optimization management of SIP affiliated stores to promote orders from SIP affiliated stores trade. When the buyer places an order, GLOBAL U SHOPPING will synchronize the order information with the seller, and the seller will complete the delivery and delivery of the goods. GLOBAL U SHOPPING will settle the SIP affiliated store payment with the seller in accordance with the terms of this clause and charge the seller relevant fees (if applicable). ).
1.2. Your use of SIP shall be bound by these terms and shall comply with the "Cross-border Seller Terms of Service". These Terms are incorporated into the Cross-Border Seller Terms of Service as additional terms, and terms not defined in these Terms shall have the meanings they have in the Cross-Border Seller Terms of Service. For matters not stipulated in these terms, the "Cross-border Seller Service Terms" and the GLOBAL U SHOPPING Policy shall apply; in the event of a conflict between these terms and the "Cross-Border Seller Service Terms" or the GLOBAL U SHOPPING Policy, the provisions of these terms shall prevail.
1.3. Before you activate the use of SIP, you should carefully read the entire contents of these terms. If you do not agree with any of the terms of these terms, or cannot accurately understand the interpretation or meaning of these terms, please do not carry out any follow-up operations. If you activate SIP, it is deemed that you agree and accept the SIP terms.
1.4. The SIP terms include the text of the terms, additional terms/supplementary agreements to the terms, various SIP rules and operating guidelines issued by GLOBAL U SHOPPING, etc. GLOBAL U SHOPPING reserves the right to adjust the content of the SIP terms from time to time and notify you in an appropriate manner. If you do not accept the adjusted content, please notify GLOBAL U SHOPPING to withdraw from this project through an effective method approved by GLOBAL U SHOPPING. If you continue to use SIP, you are deemed to have agreed and accepted these adjustments. The adjusted content will become effective from the specified date unless you expressly express in writing and effectively serve a notice to GLOBAL U SHOPPING to indicate that you do not wish to accept the adjusted content.
2.1. Seller Center: Refers to the system for the seller to use the GLOBAL U SHOPPING platform to log in through the GLOBAL U SHOPPING platform account to manage all stores and products on the GLOBAL U SHOPPING platform.
2.2. Self-operated stores: refers to the stores opened and independently operated by the seller on each site of the GLOBAL U SHOPPING platform.
2.3. SIP main store: refers to the self-operated store that meets the SIP opening conditions. For the avoidance of doubt, except as otherwise provided in these terms, the SIP main store shall apply the relevant provisions of general self-operated stores.
2.4. SIP affiliated store: also known as SIP store, refers to the store that the seller entrusts GLOBAL U SHOPPING to open on the designated site based on the operation of the SIP main store. After the SIP affiliated store is opened, GLOBAL U SHOPPING will be entrusted to operate it by default.
2.5. Global product: refers to a single product published by the seller to the seller center, which is applicable to all stores on the GLOBAL U SHOPPING platform.
2.6. Store products: refers to products released to a store from global products.
2.7. Commodity quantity: refers to the total saleable quantity of a single global commodity in all stores on the GLOBAL U SHOPPING platform.
2.8. Base Currency: Refers to the currency denominated in USD selected by the seller on the GLOBAL U SHOPPING platform.
2.9. Local currency: refers to the currency used locally in the market where the site is located.
2.10. Market exchange rate: refers to the exchange rate between the base currency and the local currency of each site. The seller can adjust the market exchange rate of each site within the range of the market exchange rate set by the GLOBAL U SHOPPING platform.
2.11. System exchange rate: refers to the exchange rate between the base currency used by the GLOBAL U SHOPPING platform and the local currency of the site where the SIP affiliated store is located when the order is settled with the seller.
2.12. Hidden price: also known as logistics cost, refers to the freight paid by the seller to deliver a single product to the buyer. The Tibetan price is calculated by the GLOBAL U SHOPPING platform based on the weight of the product.
2.13. Price adjustment ratio: It refers to the price adjustment ratio that the seller can enter in the seller center for each store on each site according to the market conditions and profit expectations of each site, so as to adjust the profit rate of the same product in different stores on different sites. The price adjustment ratio of self-operated stores and SIP affiliated stores can be set separately, which are called site price adjustment ratio and SIP affiliated store price adjustment ratio respectively. The price adjustment ratio applies to all products in a store on a single site.
2.14. Global commodity price: refers to the original cost price of a single global commodity that is visible in the seller center and set by the seller, excluding sales profits and hidden prices, and is priced in the base currency.
2.15. Store product price: refers to the sales price of a store product displayed to buyers, including sales profit and hidden price, and is priced in local currency. Among them, the seller of the store commodity price of the self-operated store can set it separately, or it can be set to automatically synchronize with the global commodity price (converted according to the global commodity price, market exchange rate, site price adjustment ratio, etc. The specific calculation formula is displayed on the commodity price conversion setting page). ).
2.16. Unit price: refers to the price at which GLOBAL U SHOPPING calculates the price adjustment ratio of SIP affiliated stores set by the seller and the global commodity price after each order is generated in the SIP affiliated store, and the final settlement price for a single commodity and the seller is in base currency. valuation. The unit price will be displayed in the order details, and the calculation formula is: unit price = global commodity price * price adjustment ratio of SIP affiliated stores.
2.17. Commodity amount: refers to the amount that GLOBAL U SHOPPING calculates based on the unit price and the number of commodity sales after each order is generated in a SIP affiliated store, and the final settlement amount for all commodities in a single order with the seller is priced in the base currency. The product amount will be displayed in the order details, and the calculation formula is: product amount = unit price * quantity.
2.18. Order revenue: For each order placed by a SIP franchise store, after the buyer confirms the receipt of the goods, the fee paid by the seller to GLOBAL U SHOPPING in accordance with the provisions of this clause will be deducted from the amount of the product (see Article 8 for details of this clause). The single order amount paid by GLOBAL U SHOPPING to the seller is denominated in the base currency. The order revenue will be displayed in the order details, and the calculation formula is: order revenue = commodity amount + commission fee payable to the SIP franchise store.
2.19. Order settlement payment: refers to the amount paid to the seller for a single order by GLOBAL U SHOPPING, which is settled in US dollars. Order settlement payment will be displayed in the order and income details, and the calculation formula is: order settlement payment = order income + commission income. The allocation amount for a single order may also be adjusted based on buyer returns and refunds.
2.20. Store settlement fee: refers to the accumulated order settlement fee of a single SIP-linked store GLOBAL U SHOPPING paid to the seller within the agreed settlement cycle, denominated in US dollars. The appropriation amount for a single billing cycle can also be adjusted according to the fees payable to GLOBAL U SHOPPING, etc. The specific amount is subject to the statement.
3. SIP operating rules
3.1. Opening a store: SIP is an invitation-only system, and you must meet the following conditions at the same time: (1) You have opened a self-operated store on the GLOBAL U SHOPPING platform, and the main SIP store is in normal operation; (2) The sales performance of the main SIP store is in line with SIP and (3) received an invitation from GLOBAL U SHOPPING or your written SIP activation application was approved by GLOBAL U SHOPPING. After the corresponding SIP affiliated store appears in your seller center, the SIP affiliated store has been successfully opened.
3.2. Product release: Except for the laws and regulations/import and export policy restrictions of the site where the SIP affiliated store is located, or other products that GLOBAL U SHOPPING deems unsuitable for release, the products you release to the SIP main store will be released to the SIP affiliated store by default. You can change the types of commodities posted to SIP affiliated stores by modifying the types of global commodities and the types of commodities posted to the main SIP store. Your modification and maintenance of product information such as the quantity and price of global products will be automatically synchronized to the store products of SIP affiliated stores.
3.3. Pricing: You can decide by yourself the global commodity price and the price adjustment ratio of SIP affiliated stores. GLOBAL U SHOPPING will use the global commodity prices you set, the price adjustment ratio of SIP affiliated stores, and the hidden price calculated by the GLOBAL U SHOPPING platform based on the weight of the commodity, combined with the exchange rate fluctuations of each site market, the purchasing power of SIP affiliated stores and consumer preferences. and other factors, set the store commodity price of the SIP affiliated store by itself. Store item prices for SIP affiliated stores are not visible in Seller Central.
3.4. Delivery: After each order from a SIP affiliated store is generated, GLOBAL U SHOPPING will provide you with the type and quantity of the goods in the order, and you will arrange the delivery to the designated warehouse of GLOBAL U SHOPPING.
3.5. Delivery: After your goods arrive at the designated warehouse of GLOBAL U SHOPPING, they will be delivered directly to the buyer's location by default through the cross-border logistics services provided by GLOBAL U SHOPPING Logistics Services Pte Ltd (hereinafter referred to as "SLS") or its subcontractors ( hereinafter referred to as the "Destination Country"). For the avoidance of doubt, SLS will not provide or facilitate terminal delivery of goods directly to buyers in the destination country (such services will be provided or facilitated by SLS affiliate entities in the destination country).
3.6. Settlement: GLOBAL U SHOPPING will settle and allocate funds with you on a regular basis for the store settlement of a single SIP affiliated store (see Article 8 of this clause for details).
3.7. Customer service: GLOBAL U SHOPPING will provide customer service (including but not limited to pre-sale consultation, after-sale service and transaction dispute settlement, etc.) during the order transaction process of SIP affiliated stores.
3.8. Refund and return: Unless otherwise stipulated in the various SIP rules and operating guidelines issued by GLOBAL U SHOPPING, the refund and return policies of GLOBAL U SHOPPING shall apply to the terms of return and exchange and product rejection in this project.
4. Your rights and obligations
4.1. You have the right to settle the store settlement of a single SIP affiliated store with GLOBAL U SHOPPING on a regular basis.
4.2. You shall operate your SIP affiliated store in accordance with the SIP terms and pay the relevant fees to GLOBAL U SHOPPING (if applicable).
4.3. Your operation and product release in your self-operated store will not change due to the opening of SIP. You should continue to manage your store and order transactions in accordance with the terms of service of the GLOBAL U SHOPPING platform and the GLOBAL U SHOPPING policy on the site where your self-operated store is located, and you should be responsible for various customer services of your self-operated store.
4.4. You should correctly and truthfully submit and maintain the names, categories, specifications, weights, dimensions, drawings, performance standards or other product information that should be provided to the GLOBAL U SHOPPING platform of the products listed in the SIP affiliated stores.
4.5. You should properly package the goods in accordance with the GLOBAL U SHOPPING platform and SLS package standards before delivery, and the packaging of the goods must conform to the national or industry standards of the importing country or region. The principle of safe transportation of goods is packaged.
4.6. By participating in this project, it is deemed that you agree to use GLOBAL U SHOPPING logistics services and voluntarily accept the relevant provisions of the "GLOBAL U SHOPPING Logistics Service Terms". If you do not agree with any of the terms of "GLOBAL U SHOPPING Logistics Service Terms" or do not agree to use GLOBAL U SHOPPING logistics services, please do not participate in SIP; if you have participated in SIP, you should submit a written request to GLOBAL U SHOPPING to withdraw from SIP, Otherwise, it is deemed that you will continue to participate in SIP and use GLOBAL U SHOPPING logistics services.
5. Your authorization and commitment
5.1. You undertake and warrant that all products and product information (including but not limited to trademarks, logos, trade names, text, software, audio, pictures, videos, graphics, logos, layouts, designs, advertisements and publicity) you upload through Seller Center The materials, hereinafter referred to as "commodity information") have legal sources, do not involve any infringement of the rights of any third party, including but not limited to other people's intellectual property rights, portrait rights and other third-party legitimate rights and interests, and have their use and sub-licensing licenses legal rights, without any ownership disputes or rights flaws.
5.2. You hereby grant GLOBAL U SHOPPING a non-exclusive, transferable, sublicensable, and free license right for the products and product information described in Section 5.1 to be licensed worldwide (including but not limited to GLOBAL U SHOPPING platform) to use, copy, modify, rewrite, publish, translate, distribute, perform and display for the promotion, marketing, promotion, promotion and sale of goods; or to promote, market, promote, promote and sell seller goods For the purpose of creating derivative works based on such information and incorporating such information into other works in any form or through any currently known or forthcoming media or technology.
5.3. You know and acknowledge that your legal entity information corresponding to each site of the GLOBAL U SHOPPING platform will be disclosed by GLOBAL U SHOPPING in accordance with the requirements of the GLOBAL U SHOPPING platform and the requirements of local law enforcement agencies (such as import and export declaration, invoice issuance, etc.) To protect the legitimate rights and interests of buyers and the implementation of laws and regulations.
5.4. You undertake to abide by all the rules and procedures applicable to these terms, and undertake to abide by the platform policies and terms of service of each site on the GLOBAL U SHOPPING platform.
5.5. You shall not disclose the non-public information and data provided to you by GLOBAL U SHOPPING to third parties without the prior written consent of GLOBAL U SHOPPING.
5.6. The ownership of your GLOBAL U SHOPPING account belongs to GLOBAL U SHOPPING. You know and agree that GLOBAL U SHOPPING has the right to manage your account in accordance with regulatory requirements or in accordance with the principle of good faith. At the same time, you warrant that you will not lend, transfer or buy or sell your GLOBAL U SHOPPING account in any way without the prior written consent of GLOBAL U SHOPPING.
5.7. You know and agree that you hereby grant GLOBAL U SHOPPING an exclusive, transferable, sublicensable, free use right and operation management right with respect to your SIP affiliated store and its account to manage your SIP affiliated store. Store and carry out various operational activities such as product promotion, marketing, promotion and sales.
6. GLOBAL U SHOPPING's rights and obligations
6.1. GLOBAL U SHOPPING has the right to operate the SIP affiliated store in accordance with the SIP terms and charge you relevant fees (if applicable).
6.2. GLOBAL U SHOPPING has the right to customize the operation optimization strategy of the SIP affiliated store for the seller, including but not limited to the promotion, marketing, promotion, promotion and sales of products and other operational activities.
6.3. If you do not fill in the weight of the product truthfully, GLOBAL U SHOPPING has the right to directly modify the weight of the product in the SIP affiliated store without further notice to you, and has the right to take measures including but not limited to warning, ordering correction, and settlement from the store depending on the severity of the violation. Directly deduct the losses caused to GLOBAL U SHOPPING, freeze or close stores and other measures (for details, see the SIP rules or notices issued by GLOBAL U SHOPPING, etc.).
6.4. GLOBAL U SHOPPING shall regularly settle the store settlement of a single SIP affiliated store with you.
7. Disclaimer and Limited Liability
7.1. Your acceptance of these terms (no matter how you accept it), your qualification review, the activation of relevant SIP functions, and your authorization to GLOBAL U SHOPPING, including but not limited to authorizing GLOBAL U SHOPPING to operate SIP affiliated stores, authorizing GLOBAL U SHOPPING participates in value-added projects such as GLOBAL U SHOPPING International Platform Business Partner Program (also known as SIP Partnership Program, hereinafter referred to as "SPP") for SIP affiliated stores, which does not mean that GLOBAL U SHOPPING has any The supply and other behaviors or the authenticity, accuracy, legality and validity of the information you upload and publish yourself assume any express or implied warranties or guarantees, etc., and it does not mean that GLOBAL U SHOPPING is between you and the buyer. parties to the transaction. You shall independently assume all legal responsibilities in your own name for any complaints, disputes, disputes, compensation, etc. caused by your actions.
7.2. You publish and sell goods on the GLOBAL U SHOPPING platform, and reach a sales contract directly with the buyer. Except for the rights and obligations stipulated in these terms, GLOBAL U SHOPPING does not assume any responsibility or provide any guarantee for the products you publish and sell. GLOBAL U SHOPPING is not responsible for any loss, investigation or fine caused by your product being posted on the GLOBAL U SHOPPING platform. GLOBAL U SHOPPING reserves the right to cancel any order generated through SIP in the event of possible or actual violation of the law, in response to official investigations, requests or legal actions, and other GLOBAL U SHOPPING policies.
7.3. You know and agree that, to the fullest extent permitted by applicable law, in no event shall GLOBAL U SHOPPING be liable for any consequential damages under SIP, whether in contract or tort, statute or otherwise Any loss of profits, data or goodwill, or any other consequential incidental, indirect, punitive or special damages (whether or not such losses have been anticipated) or possibility of damage).
7.4. You acknowledge and agree that, to the fullest extent permitted by applicable law, you (and any other person to whom the Service is provided), in contract or tort, statute or otherwise, to GLOBAL in relation to these Terms or other matters relating to the Service. The total amount of compensation recovered by U SHOPPING shall not exceed the corresponding order revenue directly caused by GLOBAL U SHOPPING.
8. Fees and Taxes
8.1. GLOBAL U SHOPPING has the right to charge you the fees (if applicable) generated by the SIP franchise store order transaction, including but not limited to handling fees, service fees, etc., GLOBAL U SHOPPING will directly deduct from the commodity amount without prior notice. The above fee rates will be updated from time to time, GLOBAL U SHOPPING will notify the seller at least 7 days in advance, and the seller should pay special attention and pay attention to receiving the update notice from GLOBAL U SHOPPING. Continued use of SIP after the effective date of the notice of change shall be deemed acceptance of such changes by Seller.
8.1.1. Transaction commission: GLOBAL U SHOPPING has the right to pay you a transaction commission fee based on the commodity amount of each order. This fee is the commission paid by GLOBAL U SHOPPING to the seller to promote the product for sale. Trading commissions will be updated from time to time according to local conditions.
8.1.2. Service fee: With your consent, GLOBAL U SHOPPING has the right to charge you a service fee based on the commodity amount of each order for participating in value-added services or activities such as SPP, marketing services, special promotions, etc. , and the specific activity rates are subject to the notification at that time.
8.2. GLOBAL U SHOPPING has the right to charge you an operating fee based on the operation of SIP affiliated stores on behalf of you. The specific charging method is subject to the notice at that time. GLOBAL U SHOPPING will notify sellers at least 7 days in advance, and sellers need to pay special attention and pay attention to receiving update notices from GLOBAL U SHOPPING. Continuing to use SIP after the effective date of the charging notice shall be deemed to be the seller's acceptance of such charging rules or changes in charging rules.
8.3. For the store settlement of a single SIP affiliated store that GLOBAL U SHOPPING regularly settles with you in accordance with this clause, you should record all sales revenue generated from sales in the market where the SIP affiliated store is located. Tax regulations and self-declaration of sales income and payment of taxes.
9. Exit and Termination
9.1. GLOBAL U SHOPPING reserves the right to terminate your right to use this project at any time in the event of the following events:
(1) You violate any promise, guarantee or obligation of the "Cross-border Seller Terms of Service" or these terms;
(2) You violate the relevant policies, terms, rules and notices of the GLOBAL U SHOPPING platform; or
(3) GLOBAL U SHOPPING believes that you are no longer qualified to participate in this project.
9.2. You can cancel your account on the GLOBAL U SHOPPING platform or exit this project. If you want to cancel your account or withdraw from this project, you can notify GLOBAL U SHOPPING in writing. Notwithstanding the termination of the Account or the Program, Seller shall remain responsible for the delivery of goods or similar transactions in any outstanding transaction (whether initiated before or after termination), and Seller must promptly and effectively in accordance with these Terms Notify GLOBAL U SHOPPING after fulfilling and completing all outstanding transactions. GLOBAL U SHOPPING shall not be liable for any damages resulting from the seller's conduct under these terms.
9.3. Regardless of the reason for the termination of these terms, the parties to the agreement must be solely and independently responsible for any liability arising from their actions prior to the termination of these terms.
10. Applicable Law and Dispute Resolution
10.1. These Terms shall be governed by and construed in accordance with the laws of all countries in the world, without conflict of laws principles. To the extent permitted by law, the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act shall prevail.
10.2. Except as otherwise provided by applicable law, any dispute, controversy, claim or any disagreement arising out of or in connection with these terms against GLOBAL U SHOPPING or the guaranteed party, or related thereto, shall be submitted to the International Court of Arbitration for arbitration.